Meet Paul! Our hospitality specialists

April 14, 2015

Meet Paul! Our hospitality specialists

 

When one of our hospitality specialists, Paul, was asked to do this interview his only condition was that he got to wear a dress.

He’s yet to fulfil that end of the deal, but he was generous enough to throw in some advice.

Word on the street is you’ve been using your spare time to start a restaurant. Tell us a little about this exciting venture?

Yes, The team I was in for Icon Park season one have a new venture opening on Glebe Point Road this month. It will be a 70 seater two-story restaurant called Thievery. Check back here for more info in the coming weeks.

Working at SMB, you also deal with a lot of other new businesses; from these experiences, can you offer any advice for people who are looking to start a business?

Embrace the cloud. Move all your systems to the cloud and access your data anytime from anywhere on any device, and don’t leave it too late, there’s a lot to learn. 

What’s an average weekend like for you, and do you have any interesting hobbies?

At the moment its mostly spent working on the restaurant, however, of a night my girlfriend and I try to fit in visits to our favourite bars, many of which are SMB clients. I’m also currently learning to surf which I’m really enjoying, even though I’m terrible.

What have you found to be the most useful features of the staff rostering program you work with, Deputy?

I really like the seamless Deputy and Xero integration, It removes the manual double-entry of timesheets and provides costed rosters. The award interpretation system is also great for compliance and automating penalty rates. 


Also in SMB Blog

The Inventory Iceberg: What's Hiding Below Your Balance Sheet
The Inventory Iceberg: What's Hiding Below Your Balance Sheet

June 16, 2025

Inaccurate inventory is like an iceberg—what you see above the waterline is just a fraction of the problem. The hidden costs of inventory inaccuracies can silently affect every area of your business, from financial losses to damaged customer relationships. Discover how partnering with SMB Consultants can help you navigate these treacherous waters and transform inventory management from a constant worry into a strategic advantage.

Read More
Your Go-To Digital Checklist for Scaling Your Business
Your Go-To Digital Checklist for Scaling Your Business

May 08, 2025

Scaling your product-based business doesn’t have to be overwhelming. From inventory management to shipping and fulfillment, we’ll guide you through the must-have tools for growth. Plus, discover how SMB Consultants can help you integrate these tools seamlessly, so your business runs like a dream. Ready to scale smarter? Let’s make it happen!

Read More
5 Reasons Your Business Isn’t Ready to Scale - And How to Get There
5 Reasons Your Business Isn’t Ready to Scale - And How to Get There

April 28, 2025

Scaling your business is exciting, but it can also feel overwhelming if your systems and processes aren’t ready to grow with you. From manual processes and disconnected systems to unreliable data, small cracks can turn into major roadblocks. In this blog, we explore 5 reasons your business might not be ready to scale—and how to take the first steps toward smoother, stress-free growth.

Read More