Meet Paul! Our hospitality specialists

April 14, 2015

Meet Paul! Our hospitality specialists

 

When one of our hospitality specialists, Paul, was asked to do this interview his only condition was that he got to wear a dress.

He’s yet to fulfil that end of the deal, but he was generous enough to throw in some advice.

Word on the street is you’ve been using your spare time to start a restaurant. Tell us a little about this exciting venture?

Yes, The team I was in for Icon Park season one have a new venture opening on Glebe Point Road this month. It will be a 70 seater two-story restaurant called Thievery. Check back here for more info in the coming weeks.

Working at SMB, you also deal with a lot of other new businesses; from these experiences, can you offer any advice for people who are looking to start a business?

Embrace the cloud. Move all your systems to the cloud and access your data anytime from anywhere on any device, and don’t leave it too late, there’s a lot to learn. 

What’s an average weekend like for you, and do you have any interesting hobbies?

At the moment its mostly spent working on the restaurant, however, of a night my girlfriend and I try to fit in visits to our favourite bars, many of which are SMB clients. I’m also currently learning to surf which I’m really enjoying, even though I’m terrible.

What have you found to be the most useful features of the staff rostering program you work with, Deputy?

I really like the seamless Deputy and Xero integration, It removes the manual double-entry of timesheets and provides costed rosters. The award interpretation system is also great for compliance and automating penalty rates. 


Also in SMB Blog

Messy desk
How Much Is Your Operational Chaos Costing Your Product-Selling Business?

February 06, 2025

Operational chaos—missed orders, inventory issues, and endless manual tasks—can quietly chip away at your business's profits, team morale, and growth potential. Discover the hidden costs of inefficiency and learn how to regain control with the right systems and processes.

Read More
workers pointing at computer
You've Got the Data, Now What?

January 13, 2025

The holiday season has left your business with a treasure trove of valuable data. But how do you turn that information into actionable insights? In this blog, we break down practical steps to help you optimise inventory, strengthen customer relationships, and plan smarter marketing strategies for 2025. Whether you're already leveraging connected systems or need help integrating your data channels, this guide will set you up for success in the year ahead.

Read More
9 Training Mistakes That Lead to Poor System Adoption in Inventory-Based Businesses (And How to Fix Them)
9 Training Mistakes That Lead to Poor System Adoption in Inventory-Based Businesses (And How to Fix Them)

December 12, 2024

Rolling out a new system for your inventory-based business? Whether it’s inventory management software, accounting tools, or an eCommerce platform, the success of your implementation hinges on proper training. In this post, we break down 9 common training mistakes that can derail system adoption—and share practical fixes to help your team not only adapt but thrive with your new tools.
Read More