Stockouts on small parts create big problems for your customers.

Bring accuracy, reliability, and control back to your hardware and building supplies business.

With thousands of SKUs, trade pricing, and fast-moving demand, hardware operations are unforgiving. Disconnected systems, manual processes, and inaccurate stock levels create costly delays and frustrated customers.

As multi-award-winning Cin7 experts, we help hardware and building supply businesses streamline inventory, automate pricing, and deliver consistent, reliable service.

What’s Holding Your Hardware & Building Supplies Business Back?

Stockouts on small items create big project delays.

You lose revenue and credibility when builders can’t get what they need.

Keep every SKU under control so growth isn’t held back by missing parts.

Fix Your Inventory Headaches

Your catalog feels endless. Your systems can’t keep up.

Managing thousands of SKUs manually creates bottlenecks and errors.

Connect your systems so stock stays accurate and fulfilment stays fast.

Connect Your Business Tools

Trade pricing is messy. Reporting is unreliable.

Without clarity on terms, supplier costs, and margins, financial decisions stall.

Automate pricing, clean up data, and get reporting you can trust.

Get Reliable Business Data

Purpose-Built Solutions for Hardware & Building Supplies

Fashion retail doesn’t stand still — and neither should your systems. With the right stack of tools, you get the features that keep your operations sharp, your customers satisfied, and your business growing.

High-volume SKU accuracy

Track every size and color combination without spreadsheet chaos.

Automated trade and contract pricing

Connect in-store and online inventory for seamless customer journeys

Real-time stock visibility

Expand to new channels while preventing overselling automatically.

Multi-warehouse management

Complete inventory counts quickly without disrupting your busy sales floor.

Connected retail, wholesale, and online channels

Reduce delivery costs while keeping shoppers updated on their packages.

Faster fulfilment and dispatch accuracy

Transform returns into insights and get sellable items back on the rack faster.

Real Results, Real Stories: How Dock & Bay Eliminated Overselling and Grew Globally

10 Warehouses

Unified Across 5 Regions

The Real Results

  • 10 Warehouses Unified Across 5 Regions

  • Real-Time Sync Across Shopify, Amazon & Marketplaces

  • Reliable reporting with up-to-the-minute sales and operations information.
See Dock and Bay’s Full Story

10 Warehouses Unified Across 5 Regions

“For the first time we had control of our data in all of our systems, and had the process down pat. I really do, 100 percent, put that down to the fact we’ve taken control of our business processes, and Cin7 is key to that”

Ben Muller,Founder of Dock and Bay

Trusted by the Best

The IMPACT Principles Behind Every Project

These are the guiding principles behind how we work with you to build a stronger, smarter business.

Our Managed,Proven Process

Every SMB Consultants project is delivered through our managed, proven process - led by a dedicated project manager and supported by specialists across systems, accounting, and operations. With a clear structure and hands-on support, we collaborate with your team every step of the way to reduce risk, keep momentum, and deliver outcomes that last.

  • Trusted Industry Expertise
  • Personalised Team Training
  • Workflow and Process Optimisation
  • Dedicated Project Manager
  • Seamless Accounting Integration
  • Quarterly Business Reviews

Week 1

Scoping your operations and identifying key challenges

3 - 6 Weeks

Optimizing work flows to design smarter processes

4 - 5 Weeks

Configuring systems and preparing for go-live

3 Months

Reviewing performance and supporting improvement

Ongoing

Shifting focus to ongoing operations and strategic priorities

Discover

Through detailed scoping, we get to the root of your operational pain points, ensuring we’re solving the right problems — with your team involved from day one.

Validation

We focus on workflow design, tailoring solutions that streamline processes and enhance how your business already works.

Onboarding

We configure and connect your systems, guiding you through a seamless go-live with accurate data flow and minimal disruption.

Assurance

Through detailed scoping, we get to the root of your operational pain points, ensuring we’re solving the right problems — with your team involved from day one.

Business as Usual (BAU)

Through detailed scoping, we get to the root of your operational pain points, ensuring we’re solving the right problems — with your team involved from day one.

Want to dive deeper into the process?

Explore our services

Mistakes Quietly Killing Hardware Growth

These pitfalls show up in nearly every growing business. They don’t feel urgent day-to-day, but over time they quietly erode margins, slow teams down, and limit your potential.

SKU chaos

Disconnected systems patched together, leaving gaps, duplicate data, and fragile processes.

Manual pricing errors

Relying on spreadsheets and manual tasks that steal time and create errors instead of driving growth.

Inaccurate reporting

Expanding into new markets without the operational backbone to support the extra complexity.

Lost revenue from stockouts

Departments running on separate systems, making collaboration difficult and fragmenting the customer experience.

Siloed systems

Making critical decisions with information you know is incomplete, outdated, or inconsistent.

Teams working without clarity

Holding onto systems that technically work but quietly limit performance and drain resources.

The reality: Most businesses don’t fail because they stop selling - they fail because their operations can’t support growth. If your systems can’t keep up with your ambitions, even the best product and marketing won’t save you.

Take Our 3-Minute Business Health Check

Ready to Bring Control Back to Your Hardware Business?Let’s Talk.

If you’re ready to get control of your inventory and unlock real growth, the next step is simple: book a quick, free 15-minute call.

On the call, we’ll:

  • Pinpoint what’s holding your inventory back
  • Spot the biggest opportunities for improvement
  • See if our proven approach is the right fit for your business
  • Give you a couple of actionable takeaways you can use right now

No fluff. No sales pitch. Just a real conversation to see if we can help — and if we’re a fit, we’ll take it from there.

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Trusted by 200+ businesses

across Australia & New Zealand