Long lead times and missed delivery windows are costing you customers.

Bring reliability, visibility, and control back to your furniture business.

Furniture operations are complex — bulky SKUs, long freight timelines, multi-location stock, and high customer expectations make accuracy essential. Disconnected systems and manual processes turn every delivery into a stress point.

As multi-award-winning Cin7 experts, we help furniture brands streamline logistics, centralise inventory, and deliver a customer experience as premium as their products.

Take our 3-minute Business Health Check

What’s Holding Your Furniture Business Back?

Long lead times. Missed delivery windows. Angry customers.

Growth opportunities vanish when you can’t deliver on time.

Get accurate visibility, plan production confidently, and scale without customer fallout.
Fix Your Inventory Headaches

Bulky items. Multiple warehouses. Returns piling up.

Manual handling makes fulfilment slow, clunky, and error-prone.

Streamline stock control, automate workflows, and move large orders smoothly
Connect Your Business Tools

Costs slip through the cracks. Margins don’t add up.

Freight, storage, and damage fees distort financial clarity.

Get accurate landed costs and reporting you can trust.
Get Reliable Business Data

Purpose-Built Solutions for Furniture Retailers

Furniture retail comes with unique challenges — from bulky items to long lead times. With the right stack of tools, you get the features that streamline logistics, manage customer expectations, and keep your business growing without the weight of complexity.

Large Item & Freight Handling

Track every size and color combination without spreadsheet chaos.

Multi-Warehouse Visibility

Connect in-store and online inventory for seamless customer journeys

Accurate Delivery Windows

Expand to new channels while preventing overselling automatically.

Connected Sales Channels

Complete inventory counts quickly without disrupting your busy sales floor.

Smart Returns & Damage Tracking

Reduce delivery costs while keeping shoppers updated on their packages.

Flexible Pricing & Quoting

Transform returns into insights and get sellable items back on the rack faster.

Real Results, Real Stories: How Dock & Bay Eliminated Overselling and Grew Globally

10 Warehouses

Unified Across 5 Regions

The Real Results

  • 10 Warehouses Unified Across 5 Regions

  • Real-Time Sync Across Shopify, Amazon & Marketplaces

  • Reliable reporting with up-to-the-minute sales and operations information.
See Dock and Bay’s Full Story

10 Warehouses Unified Across 5 Regions

“For the first time we had control of our data in all of our systems, and had the process down pat. I really do, 100 percent, put that down to the fact we’ve taken control of our business processes, and Cin7 is key to that”

Ben Muller,Founder of Dock and Bay

Trusted by 200+ businesses across Australia & New Zealand

The IMPACT Principles Behind Every Project

These are the guiding principles behind how we work with you to build a stronger, smarter business.

Our Managed,Proven Process

Every SMB Consultants project is delivered through our managed, proven process - led by a dedicated project manager and supported by specialists across systems, accounting, and operations. With a clear structure and hands-on support, we collaborate with your team every step of the way to reduce risk, keep momentum, and deliver outcomes that last.
  • Trusted Industry Expertise
  • Personalised Team Training
  • Workflow and Process Optimisation
  • Dedicated Project Manager
  • Seamless Accounting Integration
  • Quarterly Business Reviews

Week 1

Scoping your operations and identifying key challenges

3 - 6 Weeks

Optimizing work flows to design smarter processes

4 - 5 Weeks

Configuring systems and preparing for go-live

3 Months

Reviewing performance and supporting improvement

Ongoing

Shifting focus to ongoing operations and strategic priorities

Discover

Through detailed scoping, we get to the root of your operational pain points, ensuring we’re solving the right problems — with your team involved from day one.

Validation

We focus on workflow design, tailoring solutions that streamline processes and enhance how your business already works.

Onboarding

We configure and connect your systems, guiding you through a seamless go-live with accurate data flow and minimal disruption.

Assurance

Through detailed scoping, we get to the root of your operational pain points, ensuring we’re solving the right problems — with your team involved from day one.

Business as Usual (BAU)

Through detailed scoping, we get to the root of your operational pain points, ensuring we’re solving the right problems — with your team involved from day one.

Want to dive deeper into the process?

 Explore our services

Mistakes Quietly Killing Furniture Growth

These pitfalls show up in nearly every growing business. They don’t feel urgent day-to-day, but over time they quietly erode margins, slow teams down, and limit your potential.

Delivery delays

Disconnected systems patched together, leaving gaps, duplicate data, and fragile processes.

Bulky item mistakes

Relying on spreadsheets and manual tasks that steal time and create errors instead of driving growth.

Manual quoting errors

Expanding into new markets without the operational backbone to support the extra complexity.

Disconnect between sales and ops

Departments running on separate systems, making collaboration difficult and fragmenting the customer experience.

Inaccurate landed costs

Making critical decisions with information you know is incomplete, outdated, or inconsistent.

Teams working from outdated information

Holding onto systems that technically work but quietly limit performance and drain resources.

The reality: Most businesses don’t fail because they stop selling - they fail because their operations can’t support growth. If your systems can’t keep up with your ambitions, even the best product and marketing won’t save you.

 Take Our 3-Minute Business Health Check

Ready to Bring Control Back to Your Furniture Business?Let’s Talk.

If you’re ready to get control of your inventory and unlock real growth, the next step is simple: book a quick, free 15-minute call.

On the call, we’ll:

  • Pinpoint what’s holding your inventory back
  • Spot the biggest opportunities for improvement
  • See if our proven approach is the right fit for your business
  • Give you a couple of actionable takeaways you can use right now

No fluff. No sales pitch. Just a real conversation to see if we can help — and if we’re a fit, we’ll take it from there.
Take Our 3-Minute Business Health Check Book a No-Obligation Chat
No-obligation

assessment
100% satisfaction

protected
Privacy

assessment
Trusted by 200+ businesses

across Australia & New Zealand